Terms of service
General Terms and Conditions (GTC)
SwissPicks Handels GmbH
Gigering 8, 8213 Neunkirch, Switzerland
Represented by: Mr. Philip Relkovic
Email: kontakt@swisspicks.ch
Commercial Register No.: CH-290.4.022.133-1
UID / VAT: CHE-360.791.861
1. Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services between SwissPicks Handels GmbH (hereinafter referred to as "we," "us," or "SwissPicks") and our customers.
1.2 Deviating conditions of the customer shall not apply unless we expressly agree to them in writing.
2. Conclusion of Contract
2.1 The presentation of our products in the online shop or other media does not constitute a legally binding offer, but merely an invitation to place an order.
2.2 By placing an order, the customer submits a binding offer. The contract is only concluded upon our written order confirmation or the delivery of the goods.
3. Prices and Payment
3.1 All prices are stated in Swiss Francs (CHF) and include statutory VAT, unless otherwise indicated.
3.2 Payment may be made in advance, by credit card, PayPal, or another payment method offered during the order process.
3.3 In the event of late payment, we reserve the right to charge default interest of 5% per year.
4. Delivery and Shipping
4.1 Delivery will be made to the address provided by the customer.
4.2 Delivery times are non-binding unless a specific delivery date has been expressly agreed.
4.3 If a product ordered is not available, we reserve the right to withdraw from the contract. In this case, we will inform the customer immediately and refund any payments already made.
5. Right of Withdrawal
5.1 Customers have the right to withdraw from the contract within 14 days without giving reasons.
5.2 To exercise the right of withdrawal, the customer must inform us of their decision in writing or by email.
5.3 In the event of withdrawal, we will refund all payments within 14 days of receiving the withdrawal notice. Shipping costs will not be refunded unless the goods delivered were defective.
6. Retention of Title
The goods remain our property until full payment has been received.
7. Warranty and Liability
7.1 The statutory warranty rights apply.
7.2 We shall only be liable for damages caused by intentional or grossly negligent breaches of duty. Liability for simple negligence is excluded unless essential contractual obligations are affected.
8. Data Protection
8.1 The processing of personal data takes place in accordance with the General Data Protection Regulation (GDPR).
8.2 Details regarding data processing can be found in our Privacy Policy on our website.
9. Final Provisions
9.1 Swiss law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
9.2 The place of jurisdiction for all disputes arising from this contract shall be the registered office of SwissPicks Handels GmbH in 8213 Neunkirch.
Contact:
SwissPicks Handels GmbH
Gigering 8
8213 Neunkirch, Switzerland
Email: kontakt@swisspicks.ch